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telemarketing "SMEs" seriously harms our health

Since last July, the company has forced workers "SMEs" to take calls from mobile clients without having received any training , or the best basic training all too little, or even have access to new applications. Nor are we responsible for any service, or the company, in which direct Coruña our complaints and needs. For you to understand the gravity of the situation, spoke of customers with hundreds of mobile and fixed line that requires consultation and urgent actions (restorations of lines, blocks, steals terminals, in exchange for contracts ...) but we meet in Coruña and continually repeated on every call because no one meets their demands. Today, any employee of Atento Coruña (un) would attend these calls as bad as the comrades who are now doing.
We recognize the lack of training we have in all services, but in this case the situation is so serious that is causing frustration among workers in SMEs , resulting in an increase mental fatigue, stress and anxiety attacks .
For this reason, the CGT called the works council to propose an urgent meeting with attentive and another meeting of health and safety committee to demand the cessation of care-mobile calls SMEs while conditions were not suitable training. Although we called for on Monday 16, the company delayed the meeting until today, without justifying the postponement. Viewing no interest in the company, decided to act thus exposing the facts to the Labour Inspectorate and the media.
We realize that we have come this far by the lack of provision for Telefónica and Atento, due to poor management by the disregard for the health of their workers and indifference to the attention of their customers.
Today, after more than two hour meeting, the company has not responded to our demands , it has recognized the need for training but also says it will not be before September. Are your reasons? Vacation. Nor are raised stop (in) attention to SMEs because customer dissatisfaction Telefonica has reached an alarming level. Tomorrow
held regular meeting of council, in which we assess what has happened so far and propose measures to be taken now.

Cervix High In Luteal Phase Pregnant

Press release of the CGT

Atento, Telefónica mock employees and customers

The CGT want to publicly denounce the work situation untenable for a month are suffering more than 130 workers Atento Coruña, a situation that is causing many disorders of occupational stress and anxiety among staff.
Since last month, these workers have been forced to attend, in addition to the negotiations and consultations landline, calls from customers "SMEs" mobile phone Telefonica Movistar, calls received through the number 900.10.10.10. Workers have not received - in most cases, no specific training to carry out its work, leading in turn to the quality of customer service "SMEs" is harmful and no .

addition to not having training, is shameful that workers not have access to computer applications , an indispensable tool to ensure effective care calls. Coruña received calls just part of a simple text file, waiting for staff from other workplaces manage customer requests (sales, billing, claims, etc.). All this creates a climate frustrating work among staff, in addition to countless customer complaints that call after call, the bad check call powerless we provide.
On 10 August, the CGT decided to convene an emergency committee companies to require that paralyze Atento, Telefónica Coruña care of calls from customers' mobile-SMEs "to which vocational training is given to ensure adequate safety and health of workers and a customer effective and quality . In any case this would mean that the service "mobile" SMEs "is unattended and that they would continue serving (as before) in other workplaces where they do have the training and means to work with correction.
Since Telefónica and Atento not seem to care the least the gravity of the situation (despite asking for an urgent solution satisfactory to workers and customers are delaying and increasing the problem with undue delay), have reported these facts to the Labour Inspectorate and we are awaiting the take necessary corrective measures to prevent this situation continues over time.

Negative Bfp After Ovidrel Is It Too Soon To Test

Persephone is the daughter of Zeus and Demeter (daughter of Cronus and Rhea, sister of Zeus and goddess of fertility and wheat). His uncle Hades (brother of Zeus and god Hell), he loved her and kidnapped one day.

She was picking flowers in the company of their friends the nymphs and father's sisters, Athena and Artemis, and at the time it'll take a lily, (according to other versions a daffodil), the earth opens and Hades crack and take the lead.
Thus, Persephone became the goddess of the Underworld. Apparently, the abduction was carried out with the help of Zeus accomplice, but in the absence of Demeter, as it began a long and sad journeys in search of his beloved daughter, during which the land became barren.

While Zeus was sorry and ordered Hades to return Persephone, but this was not possible because the girl had eaten a pomegranate seed, while in Hell, is not known whether voluntarily or tempted by Hades. The problem was that a mouthful of any product involved Tartarus be chained to it forever.

To ease the situation, Zeus decreed that Persephone spent part of the year in the confines of Earth, along with Hades, and the other part on earth with her mother, Demeter promise while fulfilling its role germination and return to Olympus.

Proserpina Persephone is known as the Latins.

Legend has it that the origin of Spring lies precisely in this rapture, as when Persephone is taken to Hell, the flowers were grieved and died, but when he returns, the flowers bloom again for the joy that will cause the return of the young. Since the presence of Persephone in the land becomes cyclical, and the birth of flowers does too.

Moreover, during the time that Persephone is kept away from her mother, Demeter and confined to Tartarus, or the underworld, as the wife of Hades, the land becomes barren and sad comes the winter season.

Simple Opening Prayers

LABOR REFORM CONVENTION AND: MOTION TO OTHER UNIONS

Since June 16 was approved labor reform, corporate sector employers (ACCE) want to use it to further increase their obscene profits at the expense of further exploiting us and cutting our rights. Even before the adoption paralyzed agreement negotiations, arguing that while its content was not known were not going to continue with meetings and now threaten to change its convention platform for implementing the new reform . Therefore

from the CGT have proposed to the other unions who attend the negotiation meetings (CCOO, UGT and CIG) a commitment not to sign anything that lowers our precarious working conditions, either giving up rights acquired in previous agreements or accepting the introduction of some of the measures adopted by the government. Of course, for us it comes to ensuring the conservation of current conditions, we still hard to get a decent will continue asserting our platform agreement, as we have done since negotiations began. Our intention is to make it clear to employers that we will not allow to take out a slice of that crisis, in view of the results that companies are getting, is not affecting this sector. Then
reproduce the letter sent to other unions :
Dear colleagues, I address this letter
along with the other unions that make up the bank office in the Bureau of collective agreement negotiations with the object Contact Center to propose that all unions participating in such negotiations and protest irrespective of differences that exist in our trading platforms collectively and publicly assume the following commitments: First .-
to refer to the text of any collective agreement limitations and cuts the new labor reform aims . It would be very logical addition, the workers call a general strike against a standard on 29 September, to finish shaping it in our own convention months later. Second .-
not modify any of the articles of agreement that the Supreme Court has decided in its interpretation favorable to the interests of workers unless this be achieved improve these conditions.
thank you for your attention and waiting for your reply and send you greetings libertarian.

As for the salary increase of 1% lead by stealing from January 2009 indeed the Supreme Court admitted the appeal of the employer's sector as confirms the decision of the Audiencia Nacional which estimated that the inflation forecast for 2009 was 2%. Atento ... comes to paying.